Our Privacy Policy

Effective Date: August 1, 2024

Klaster* Language and Communication Hub ("we," "our," or "us") is committed to protecting the privacy and personal data of our customers. This Privacy Policy outlines how we collect, use, store, and protect the personal information of users accessing our services, in compliance with the UAE Personal Data Protection Law (PDPL).

1. Information We Collect
We may collect the following types of personal data:

• Name
• Email address
• Phone number
• Payment details

For children under 18 years of age, we expect parents or legal guardians to facilitate enrollment and provide consent for sharing personal information.

2. How We Collect Information
We collect personal data through:

• Online forms submitted via our website.

In addition, we use analytics tools to understand website traffic and improve user experience.

3. Purpose of Data Collection
We collect and use personal data for the following purposes:

• To process payments securely.
• To communicate with you about your enrollment and our services.

We do not use personal data for marketing emails or newsletters.

4. Sharing of Personal Data
We may share your personal data with third parties for the following purposes:

• Payment processing through secure and authorized platforms.

Our website is globally accessible; however, we ensure that personal data is protected and handled according to applicable privacy laws.

5. Data Storage and Security
Your personal data is stored on cloud platforms with robust security measures, including:

• Encryption of sensitive information.
• Restricted access to authorized personnel only.

We regularly review and update our security practices to safeguard your data.

6. Your Rights
As a customer, you have the right to:

• Request access to your personal data.
• Request updates or corrections to your data.
• Request the deletion of your personal data.

To exercise these rights, please contact us at hello@klaster.me.

7. Regulatory Compliance
We adhere to the UAE Personal Data Protection Law (PDPL) and other applicable privacy laws to ensure your personal information is handled responsibly.

8. Contact Us
For privacy-related queries or concerns, please reach out to us at:
Email: hello@klaster.me
WhatsApp: +97142341503

This Privacy Policy may be updated from time to time to reflect changes in our practices or legal requirements. Please review this page periodically to stay informed of any updates.